Built for enterprise scale

Every feature designed for reliability, security, and natural conversations

Natural Voice AI

Sub-400ms TTS with ElevenLabs, natural interruption handling, and real-time streaming for conversations that flow naturally.

100+ Languages

Automatic language detection with mid-call switching. Google Chirp 3 STT delivers industry-leading accuracy.

AI-Powered Soft Phone

Browser-based calling for human agents with real-time AI assistance. Live transcription, knowledge base suggestions, and auto data extraction.

Knowledge Grounding

Vertex AI Search integration for domain-specific answers grounded in your actual documents and data.

Zero-Code Builder

Configure AI agents, scripts, and workflows without writing a single line of code. Point-and-click simplicity for enterprise power.

Script Template Library

Start fast with pre-built scripts for appointments, lead qualification, surveys, support, and more. Customize to fit your brand.

Campaign Manager

Launch outbound voice and SMS campaigns with smart pacing, timezone awareness, and real-time performance tracking.

Intelligent Analytics

AI analyzes every conversation for sentiment, issues, and opportunities. Get recommendations, not just dashboards.

AI and humans share the same unified context

AI + Humans, working together

Whether AI handles the call autonomously or a human agent takes over, everyone has the same context. Your agents get real-time AI assistance through a browser-based soft phone with live transcription and smart suggestions.

Cross-channel conversation history
Extracted data persists across interactions
Human agents see complete context in real-time
AI suggestions powered by your knowledge base
Seamless AI-to-human handoff without losing context

Launch in minutes, not months

Build powerful AI agents with zero code. Start with proven templates and customize everything through our visual interface.

Script Builder Auto-saved
Greeting
"Hi! Thanks for calling {company}..."
Collect Info
Name, Phone, Reason for call
Action
Book appointment or transfer

Pre-Built Script Templates

Don't start from scratch. Choose from battle-tested templates and go live in minutes.

📅
Appointment Booking
Schedule, reschedule, confirm
🎯
Lead Qualification
Qualify and route leads
📋
Survey & Feedback
NPS, CSAT, custom surveys
🛟
Customer Support
FAQ, troubleshooting, tickets
💳
Payment Reminders
Collections, due dates
🏥
Healthcare Intake
Patient info, insurance
Campaign Manager

Launch outbound campaigns at scale

Upload your contact list, select a script, and let AI handle thousands of calls or SMS automatically. Smart pacing respects timezone and carrier limits.

Voice & SMS campaigns
Smart scheduling
Real-time tracking
A/B testing
Q4 Renewal Campaign Live
2,847
Contacts
1,203
Completed
42%
Conversion
Progress 42% complete

Simulate any customer scenario

Don't wait for real calls to find problems. Our AI-powered simulator lets you test your scripts against dozens of customer personas - from friendly and straightforward to angry, confused, or non-native speakers.

20+ pre-built customer personas
Custom persona creation for your industry
Synthetic data generation for training & analytics
Automated quality scoring and edge case detection
Run 100s of simulations in minutes, not weeks
Script Simulator Run #47
Select Persona
😤 Frustrated 🌍 Non-Native 😕 Confused 🏃 Rushed 👴 Elderly
Simulation Output

AI: Hi! Thanks for calling. How can I help?

Persona: Look, I've been on hold for 20 minutes and I just need to know where my order is!

AI: I completely understand your frustration. Let me find that for you right away...

94%
Quality Score
12
Turns
Goal Met

Beyond dashboards: AI that explains why

Not just charts and graphs. Our AI analyzes every conversation to surface insights, detect issues, and recommend improvements automatically.

Conversation Intelligence
AI Insight

"Calls mentioning renewal pricing have 3.2x higher escalation rate. Consider adding a pricing FAQ to the script or enabling discount offers for retention."

Real-time Sentiment Analysis
Start ← Frustration detected End
Auto-Detected Issues This Week
Script confusion at step 4 23 calls
Long pause after pricing question 18 calls
Language switch mid-call 12 calls

AI reads every conversation

Traditional analytics show you what happened. Our AI tells you why it happened and what to do about it. Every call is analyzed for sentiment, intent, issues, and opportunities.

Sentiment Tracking

Real-time emotion detection throughout each call. Know exactly when frustration peaks.

Proactive Recommendations

AI suggests script improvements, training needs, and process changes based on patterns.

Automatic Issue Detection

Spots recurring problems before they become trends. No manual review needed.

Cost & ROI Analytics

Track per-call costs, token usage, and savings vs. human-only operations in real-time.

Proven across industries

See how leading companies transform their customer experience

AI-Powered Soft Phone

Your human agents handle calls through a browser-based soft phone while AI works behind the scenes. Real-time transcription, knowledge base suggestions, and instant data extraction empower your team to deliver exceptional service.

45%
Faster Resolution
Real-time
AI Suggestions
Zero
Manual Note-Taking
Live Call 02:34
+1 (555) 234-5678
Live Transcript

Customer: I need to check on my policy renewal...

Agent: I can help with that. Let me pull up your account...

Customer: It should be under...

AI Suggestions
Policy #4521 expires in 12 days. Renewal options available.
Customer has been with company 3 years. Eligible for loyalty discount.
Name: John Smith Policy: #4521 Intent: Renewal Inquiry

Healthcare & Benefits

Automate appointment scheduling, benefits inquiries, and follow-up calls. HIPAA-compliant conversations with intelligent data extraction for patient intake.

73%
Call Automation
4.2min
Avg Call Time
92%
Patient Satisfaction
AI I'm calling from Valley Health about your upcoming appointment. Is this still a good time for your visit on Thursday at 2 PM?
Patient Actually, can we move it to Friday?
AI Of course! I have 10 AM and 3 PM available on Friday. Which works better for you?

Insurance & Benefits

Streamline enrollment, claims inquiries, and policy questions. AI handles routine calls while complex cases route seamlessly to specialists.

65%
Cost Reduction
24/7
Availability
89%
First Call Resolution
AI Hi, I'm reaching out about your group benefits plan. Do you have a few minutes to discuss renewal options?
Client Sure, we've been thinking about adding dental coverage.
AI Great choice! Based on your team size of 45 employees, I can show you three dental options ranging from $12-28 per member.

Retail & E-commerce

Handle order status, returns, product inquiries at scale. Multi-language support lets you serve customers globally.

85%
Query Resolution
<30s
Wait Time
12
Languages Live
Customer Quiero saber dónde está mi pedido.
AI ¡Por supuesto! Veo su pedido #4582. Está en camino y llegará mañana antes de las 5 PM. ¿Necesita algo más?

Professional Services

Qualify leads, schedule consultations, and follow up automatically. Your AI handles the initial conversations so your team focuses on closing.

3x
Lead Volume
40%
Qualification Rate
$180K
Annual Savings
AI Hi, this is Alex from Smith & Associates. I noticed you inquired about our consulting services. Do you have a moment?
Lead Yes, we're looking for help with our digital transformation.
AI Perfect fit! What's your current team size and timeline for this initiative?

Ready to transform your communications?

Join leading enterprises using Talky AI to deliver exceptional customer experiences