AI-Powered Omni-Channel Communication Platform

Talky-AI
Let's Talk Like Humans Again

Unify.Connect.Humanize - From voice to SMS to chat — Talky-AI unifies how enterprises connect, across customers, languages, channels, and teams.

No setup required 99.9% uptime Enterprise ready

Everything you need to scale

One platform. Every channel. Complete context. Talky-AI unifies your communications across voice, SMS, chat, and email.

Omni-Channel

SMS, Chat, Voice, Email – all connected. Context retained across every interaction.

Global. Personal

Communicate in any language. Preferences remembered. Truly personalized at scale.

Unified Platform

Sales, support, everything in between. One platform for every use case.

Secure & Dedicated

Full regulatory compliance built-in. Enterprise-grade security.

Context Retention
Remembers previous interactions across any channel (voice, chat, SMS, email).
Natural Language Understanding
Can understand intent and context, not just keywords.
Multilingual Capability
Adapts to the user's preferred language.
Seamless Handover
Can transfer complex issues to a human agent, providing the agent with the full conversation history.
Integration with Enterprise Systems
Connects to CRM, ERP, knowledge bases, ticketing systems, etc., to access and update real-time data.
Personalization
Uses customer data to provide tailored responses and recommendations.
Proactive Engagement
Can initiate contact based on events or triggers, and then handle responses.
Self-Learning & Continuous Improvement
Uses AI to learn from interactions and improve its performance over time.

Real-World Transformations

See how businesses across industries are using Talky AI to transform their customer communications.

Customer Service & Support

Resolve issues instantly, manage accounts, handle complaints with intelligent routing.

  • Issue Resolution & FAQs
  • Account & Order Management
  • Technical Support & Troubleshooting
  • Complaint Handling & Routing
  • Proactive Notifications & Alerts
  • Feedback Collection & Surveys
Sales & Marketing

Qualify leads, provide product info, upsell intelligently, recover abandoned carts.

  • Lead Qualification & Nurturing
  • Product Information & Comparisons
  • Upselling & Cross-selling
  • Promotional Offers & Deals
  • Appointment Setting
  • Personalized Recommendations
  • Cart Abandonment Recovery
IT Support & Helpdesk

Resolve technical issues, reset passwords, guide troubleshooting, manage tickets.

  • Password Resets & Account Unlocks
  • Software Installation & Updates
  • Network & Connectivity Issues
  • Hardware Troubleshooting
  • Ticket Creation & Tracking
  • System Status & Outage Updates
Human Resources

Answer HR FAQs, screen candidates conversationally, resolve IT issues, guide onboarding.

  • Employee Support (Payroll, Benefits, PTO)
  • Recruitment & Candidate Screening
  • IT Benefits Enrollment & Questions
  • Internal Knowledge Base Access
  • Meeting Scheduling
  • Onboarding & Offboarding
Operations & Logistics

Supply chain inquiries, field service management, real-time tracking, fleet coordination.

  • Supply Chain Inquiries
  • Field Service Dispatching
  • Fleet Management
  • Real-time Tracking & Updates
Finance & Accounting

Expense management, invoice inquiries, budget questions, fraud detection alerts.

  • Expense Management & Submission
  • Invoice & Payment Inquiries
  • Budget Inquiry & Status
  • Fraud Detection & Transaction Verification
Retail & E-commerce

Product discovery, order management, returns, store locator, personal shopping.

  • Product Discovery & Recommendations
  • Order Status & Tracking
  • Returns & Exchanges
  • Store Locator & Hours
  • Personal Shopper Experience
Banking & Finance

Account inquiries, bill payments, fraud alerts, loan guidance, branch locator.

  • Account Balances & Transactions
  • Bill Payments & Transfers
  • Fraud Alerts & Verification
  • Loan Application Guidance
  • Branch & ATM Locator
Telecommunications

Billing inquiries, technical support, data usage, plan changes, outage alerts.

  • Billing Inquiries & Payments
  • Technical Support & Troubleshooting
  • Data Usage Monitoring
  • Plan Changes & Upgrades
  • Service Outage Notifications
Travel & Hospitality

Booking assistance, flight status, check-in/out, concierge services, loyalty programs.

  • Flight & Hotel Booking
  • Flight Status Updates
  • Expedited Check-in/Check-out
  • Concierge Services
  • Loyalty Program Management
Healthcare

Appointment scheduling, medication reminders, symptom triage, FAQs, lab results.

  • Appointment Booking & Reminders
  • Medication Reminders & Refills
  • Symptom Checker (Triage)
  • Service FAQs & Insurance Info
  • Lab Result Inquiries
Education

Student support, enrollment guidance, faculty assistance, library services.

  • Student Support & FAQs
  • Enrollment & Admissions Guidance
  • Faculty/Staff Support
  • Library Services
Utilities

Outage reporting, billing inquiries, service activation, energy conservation tips.

  • Outage Reporting & Status
  • Billing Inquiries & Meter Reading
  • Service Activation/Deactivation
  • Energy Conservation Tips
Automotive

Service booking, vehicle information, roadside assistance, sales lead qualification.

  • Service & Maintenance Booking
  • Vehicle Feature Information
  • Roadside Assistance
  • Sales Lead Qualification
Government

Public information, appointment scheduling, benefit inquiries for government services.

  • Public Information & FAQs
  • Appointment Scheduling (DMV, Passport)
  • Benefit Status Inquiries
Logistics & Shipping

Package tracking, pickup scheduling, pricing inquiries, service options.

  • Package Tracking & Status
  • Pickup Scheduling
  • Pricing & Service Options

Thank You!

We've received your request and will be in touch within 24 hours.